FAQ

Frequently Asked Questiona

During your first appointment, your physiotherapist will take a detailed history of your condition, and will conduct a physical examination to assess your mobility, strength, and range of motion. Based on this assessment, your physiotherapist will develop a personalized treatment plan to help you achieve your goals. Treatment may include exercises, manual therapy, modalities, and education.

No, you do not need a referral to see a physiotherapist in South Africa. At Synergy Physiotherapy, you can book an appointment directly with us, whether for an injury, chronic condition, or preventative care. However, if your medical aid requires a referral for reimbursement purposes, we recommend checking with your provider before your visit. Our team is always here to guide you through the process and ensure you receive the care you need.

The number of appointments you need will depend on the nature and severity of your condition. Some patients may only require a few appointments, while others may need ongoing treatment. Your physiotherapist will be able to give you an idea of how many appointments you will need based on your initial assessment.

We are a strict appointment based practice. Unfortunately, we do not accept walk-ins.

We are affiliated with most medical aids. However we do not submit to medical aids on your behalf. After treatment we give you an invoice that you will have to submit for reimbursement. We only submit claims if your condition falls under a PMB condition and your application has been approved

Please enquire on 0825342513 if you have questions

If you claim is rejected you have 7 working days to pay the amount in full to us. Please check with your medical aid scheme if they cover you for outpatient physiotherapy and if you have enough funds in your medical aid saving account

Please come dressed appropriately for you consultation with clothing that is easily accessible and that can be easily removed. This is to ensure that you and your therapist are both comfortable and dignified during your session

We are currently based in Johannesburg North

Synergy Physiotherapy @ Greenside Clinic
9 Gleneagles Road, Greenside
Johannesburg
2193

Synergy Physiotherapy @ Parktown
La Casa Verde Haematology Centre 4 Sherborne Rd,Parktown
Johannesburg
2195

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